Intrapeneurs
Tom D. turned me on to this great blog of Guy Kawasaki's. He was one of the original Apple employee's and actually had the title "Macintosh Evangelist" or something like that. I don't usually like mixing business principles with church stuff, but he has some good posts on Evangelism (Guy's Golden Touch); Mantra's and Mission statements (Mantras Versus Missions); the "10/20/30 Rule of Powerpoint"; as well as the one below about Intrapeneurs. I thought it interesting, and wondered if anyone had any thoughts on its relation to a church context. The address is: http://blog.guykawasaki.com/
Here's his post on Intrapeneurs (I wish I knew how to insert it the way it's posted, rather than cut & paste):
The Art of Intrapreneurship
One of the great ironies of startups is the envy entrepreneurs express for innovators in large companies—let’s use the Gifford Pinchot term: “intrapreneurs.” From the outside looking in, entrepreneurs think intrapreneurs have it made: ample capital, infrastructure (desks, chairs, Internet access, secretaries, lines of credit, etc), salespeople, support people, and an umbrella brand.
Guess again. Intrapreneurs don’t have it better—at best, they simply have it different. Indeed, they probably have it worse because they are fighting against ingrained, inbred, and inept management. There are lots of guys/gals inside established companies who are as innovative and revolutionary as their bootstrapping, soy-sauce-and-rice-subsisting counterparts. This blog is for these brave souls who must practice the art of intrapreneuring.
1. Kill the cash cows. This is the only acceptable perspective for both intrapreneurs and their upper management. Cash cows are wonderful—but they should be milked and killed, not sustained until—no pun intended—the cows come home. Truly brave companies understand that if they don’t kill their cash cows, two guys/gals in a garage will do it for them. Macintosh killed the Apple II: Do you think Apple would be around today if it tried to “protect” the Apple II cash cow ad infinitum? The true purpose of cash cows is to fund new calves.
2. Reboot your brain. Just about everything you learn and do inside a large company is wrong for intrapreneuring. For example, in a large company, you survey customers, check with the sales force, build consensus, conduct focus groups, test, test, test, ensure backward compatibility, test, test, test, and then ship. When you ship you utilize advertising because advertising is the what’s always been used. Forget these practices. In fact, don’t worry, be crappy and ship as soon as you can. Generally, you should do everything the opposite from the tried and true existing way of large companies.
3. Find a separate building. One of the best ways to ensure that the OS that’s loaded into your brain is different after rebooting is to work in a separate building. Ideally, it’s between four hundred forty yards and one mile from the main corporate campus—that is, close enough to steal stuff but far enough so that management is seldom in your face. And this should building should be a piece of crap with crappy furniture. Intrapreneurs need to suffer to build cohesiveness, and you can’t suffer if your butt is sitting in a $700 Herman Miller chair.
4. Hire infected people. Do you know what the most important characteristic is of an intrapreneurial (and entrepreneurial team too for that matter)? It’s being infected with a love for what the team is doing. It’s not work experience or educational background. I would pick an Apple II repair department engineer over a PhD from MIT if he “gets it,” loves it, and wants to change the world with it. Of course, you understand that you’re reading the blog of a jewelry schlepper who went to work for Apple.
5. Put the company first. Here is the first dose of reality. Intrapreneurs must put the company, not themselves, first. If you want to put yourself first, then quit, raise capital, and start your own company. But as long as you’re an employee, you have to do what’s right for the company. Admittedly, many people in the company won’t think you are doing what’s right by killing their cow, but they just don’t get it. You are doing what’s right for the company, and that is to kill the cash cow. You can’t have it both ways: the security of existing employment and all the ego-boosting riches of entrepreneurship. At the end of the day, the very bozo that stood in your way may get some of the credit for what you did.
6. Stay under the radar. Speaking of bozos who got in your way, you need to stay invisible as long as practical. Your initial reaction to an innovative idea may be to seek upper level and peer buy-in (although rebooting your brain should have taken care of this problem.) Not a good idea. Seek forgiveness (if it comes to this), not permission. As soon as you appear on the radar the flak will start flying. Let the vice-presidents come to you. When they appear and start suggesting new product, that’s the time to tell then you’re already working on it. Even better: make them believe it was their idea.
7. Collect and share data. Trust me, you will get in trouble if you are a good intrapreneur. This is because the higher you go in many organizations, the thinner the air, and the thinner the air, the more difficult it is to support intelligent life. Thus, at some point some bean-counting, status-quo preserving, milk maid is going criticize you for wasting corporate assets on something that no customer is asking for. At that point, you need to already know how much it’s truly cost the organization to get this far. If you have to spend weeks retracing your steps to figure this out, you’ll be in a much weaker position. If there’s anything a bean counter hates, it’s someone who’s already counted the beans.
8. Dismantle when done. This is the second dose of reality. If your intrapreneurship is successful, then your product and team will move into the mainstream of the company. That insanely great team of pirates must integrate into the system—hopefully they will improve the system and not become the scum of a new bureaucracy—but integrate they must. I laugh about it now, but at one time those of us in the Macintosh Division thought we’d never be more than one hundred people.
Knock yourself out!
7 Comments:
I personally like stuff like this.
The question about the cash cow interests me. What is the cash cow in the church?
Brian,
I'm sure some would say the cash cow in my church is the pastor's salary. (gulp) :) But I kind of thought of it as not being controlled by the people who give the most money. I've had people say, "If you do that then I'm not going to support the church with my finances anymore" (or "I'm going to leave"), and it is hard going ahead with something you really feel needs done in the face of that. But... Well, and I don't think we should maybe be quite as brazen as Guy suggests, but... you know.
Overall I thought the whole idea of Intrapeneur / Entrapreneur sounds similar to the church planting / renewal discussion. Although I'm not so sure church planting isn't a part of renewal. I think even in a plant things "get old" rather quickly. I remember in one plant I was part of we had only been meeting about a month before somebody said, "But we've never done it that way before." Once a church is established (first public service, maybe) it's "established."
On another note, I thnk some of the "issues" that have developed with the emergence idea have come from us geting "out from under the radar" (see #6). The whole labeling thing seems to be what creates problems for many people. Maybe it's wanting our 'own identity', I don't know. Related to another post... emergent isn't "conservative" or "liberal". And I liked how Mike C. brought forth McLaren's term of "generous". I like that.
Anyway, with the whole thing... it's important to take it with a grain of salt, right? I tend to read everythign Guy posted as though he has a big smile on his face. I wish we could all take things as thoguh they're coming from big smiles. :)
The institution itself could be the cash cow and yes, even your salary could be the cash cow. What is the most important element of the budget and how does that reflect versus the core values of the church. If "connecting people to Christ" is the number one core value (for instance), does your job description (and how it practically works out) reflect that value, assuming that your salary is the bulk of the budget. If there were a way to more effectively connect people to Christ, but it would require giving up your salary, would you do it?
Another possible "cash cow" is conversions. We love conversions, "getting people saved." But at the same time, Christianity IS NOT growing as a whole in the United States. I don't know for a fact statistically, but from looking over statistics, churches have a lot more conversions than growth. Why is that? Or maybe they will have more growth than conversions. Why is that?
What if we dangerously leave the cash cow of "getting saved" and start milking the cow of "Transformed lives"? Wouldn't people flock to get that "new commodity" as opposed to us "leading them to the water"? Sorry if there are too many analogies.
Man, I just posted a big long comment and lost it (or else I will end up with 2 comments that might sound similar).
Anyway, Brian said:
What if we dangerously leave the cash cow of "getting saved" and start milking the cow of "Transformed lives"? Wouldn't people flock to get that "new commodity" as opposed to us "leading them to the water"? Sorry if there are too many analogies.
I totally agree (But Brian said this, not me). I don't know if you were at Ritz Lectures last year for Gordon Smith's discussion of conversion, but he put into better wrods than I how I feel about this.
And speaking of cash cows... one of my pet peaves is taht of throwing money towards children's/youth ministry just so we can say we're "covering it." Like, why are kids different than adults?
My other comment was a prety wild rant including the music of Sigur Ros. I've recently listened to them since my teenager has become a fan of this type music. It has occurred to me (or I heard this elsewhere)... Sigur Ros (and others) have this unique music where they don't really sing "words." It's like an unintellible language. It's not just that you can't understand what they're saying... it's not really even real words. Could they be popular among a certain segment of society because they are just tired of hearing people say things they don't mean. Like.... what you say doesn't really matter anyway, so let's don't even bother speaking intelligably. I mean, like, is it a reaction to being lied to, decieved, misled, however you want to say it... so forget you? Our youth have grown up hearing people make church membership commitments, marriage vows, proclamations of all kinds.... and then they aren't kept. Words are meaningless.
And we fool oursevles by thinking if we throw a little money their way in church -- THAT'S ministry? Bull. I think in our market-driven, capitalistic, masquarade of lets-make-it-look-like-reality world most people don't even know the difference between reality and what it is that we're trying to convice ourselves of is true.
And somehow this gets us to repentance, doesn't it? Or at least it should, shouldn't it? Which... I'm not sure how I got here from cash cows. Maybe this is a mix of posts (or a result of another Nyquil hangover). Anyway, sorry if this ramble doesn't make sense. I think it was Brian's fault. :)
"Connecting people with Christ for life" is our church's new mission statement. After some work in revising the statement from a paragraph to a phrase, this is our bottom line. The struggle in this will be getting our people, especially the leaders to learn how to see and celebrate true life transformation.
As for cash cows, I don't know about our church. I'm sure we have some..., but I know we have some sacred cows for sure. By the way, have you read "Sacred Cows Make Gourmet Burgers"? Read it about five years ago. It was interesting...
PD,
the best stuff I've seen on life transformation is glocal.net. They have a conference in May which I've been to twice. They are focusing it more on laypeople this year. Take two or three of your leaders down to Dallas for the conference. It will help them get focused on transformation.
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